Frequently Asked Questions (FAQ)

Frequently Asked Questions

Got a question? We've answered the most common ones below. If you still need help, contact us via WhatsApp — we're always happy to assist!

📦 Orders & Delivery

How do I place an order?

Simply browse our store, add your favourite watch to cart, and proceed to checkout. Enter your name, phone number, and delivery address. We'll confirm your order via call or SMS before dispatch.

Is Cash on Delivery available?

Yes — 100%. PakStyle Co operates entirely on Cash on Delivery. You pay only when your order arrives at your door. No advance payment required.

Which cities do you deliver to?

We deliver to all cities across Pakistan including Islamabad, Rawalpindi, Lahore, Karachi, Peshawar, Faisalabad, Multan, Quetta, Sialkot, Gujranwala, and more.

How long does delivery take?

  • Islamabad & Rawalpindi: 1–2 business days
  • Lahore: 2–3 business days
  • Karachi: 2–4 business days
  • Peshawar & KPK: 3–5 business days
  • Other cities: 3–6 business days

How do I track my order?

Once dispatched, you'll receive a tracking number via SMS or WhatsApp. Use it on the courier's website to track your delivery in real time.

Can I cancel my order?

Yes — but only before your order is dispatched. Contact us via WhatsApp immediately with your order number to request cancellation.

⌚ Products & Watches

Are these genuine quality watches?

Yes. Every watch sold by PakStyle Co is carefully selected for quality, design, and durability. Our watches are premium fashion timepieces — not toy or plastic watches. They are built for daily wear and long-term use.

What does "Buy 1 Get 1 FREE" mean?

Our BOGO bundles include two watches in one order. You pay one price and receive both watches. There is no hidden charge — both watches are physically included in every bundle order.

Do the watches come in a box?

Select watches in our collection come in a premium gift box — this is clearly mentioned in the product description. All other watches come in standard protective packaging.

What is a skeleton watch?

A skeleton watch has an open dial that reveals the mechanical movement inside the watch — you can see the gears, bridges, and components working. It is considered one of the most prestigious and artistic styles in watchmaking.

What is the difference between quartz and automatic?

Quartz watches are battery-powered and highly accurate. Automatic watches are powered by the movement of your wrist — no battery required. Both are available in our collection.

🔄 Returns & Refunds

What if I receive a damaged or wrong item?

Contact us within 48 hours of delivery with photos of the issue. We will arrange a free replacement or full refund for all verified cases.

Can I return a watch if I change my mind?

Yes — within 7 days of delivery, provided the watch is unused, unworn, and in original packaging. Please read our full Return Policy for details.

How will I receive my refund?

Refunds for COD orders are issued via bank transfer, EasyPaisa, or JazzCash within 5–7 business days of approval.

💬 Still Have Questions?

We're here to help! Reach out via WhatsApp or email and our team will respond within 1–24 hours.

PakStyle Co — Time Well Styled.